-----Original Message-----
From: "Lendy Mazur" <lendy.mazur@inxpress.com>
Sent: Monday, March 30, 2015 5:16pm
To: allukfranchisees@inxpress.com
Subject: [allukfranchisees] FW: Very Quick Question
Hiya Folks,
Very quick FYI, in case it comes up. This is DHL Freight’s standard coverage and extended liability info…
Thanks,
Lendy
07557 789 068
From: Sarah Stebbens (DHL GB) [mailto:Sarah.Stebbens@dhl.com]
Sent: 30 March 2015 10:02
To: Lendy Mazur
Subject: RE: Very Quick Question
Hi Lendy
Sorry i didn’t get back to you on Fri, our conference call went on longer than expected!
Standard Liability is CMR for import/export shipments or BIFA for UK. CMR liability cover is based on 2.33SDR’s per kg & that can equate to about £7-8 per kg depending on exchange rate. This is industry standard.
We offer full risk cover for a premium of 0.35% of the value of the shipment including freight costs / minimum premium £25.
Kind regards
Sarah
Sarah Stebbens
Regional Sales Manager
DHL Freight
Mob: +44 (0)7540 901677
Transit time calculator: http://www.dhl.co.uk/en/logistics/customer_resource_area/road_freight_transit_times.html
Active Tracing: https://activetracing.dhl.com/DatPublic/datSelection.do
Customer Service: 0843 357 0000 freightcustomerservice@dhl.com
Come visit DHL Freight at the Multimodal Exhibition this April…….click below for our stand details.
DHL Freight UK, Unit D, Chiltern Park Ind Estate, Boscombe Road, Dunstable LU5 4LT.
Company Registration: 2275780 VAT Registration: GB751812341
Registered Address:
Orbital Park, 178-188 Great South West Road, Hounslow, Middlesex, TW4 6JS
All DHL Ltd, trading as Connect, business is transacted on trading conditions that exclude or limit the liability of DHL in certain circumstances. A copy of the relevant set of conditions will be supplied on request.
From: Lendy Mazur [mailto:lendy.mazur@inxpress.com]
Sent: 30 March 2015 08:30
To: Sarah Stebbens (DHL GB)
Subject: Very Quick Question
Importance: High
Hiya Sarah,
I hope you are well and had a great weekend.
I have a new customer that threw us for a curve, when they asked a basic question. What is your standard Liability? They have a pallet going to France and asked this question, which I could not find on the spreadsheet with our rates. I need to get an answer to them this morning or they might go with someone else. I hate to call customer services in case we have something different than the norm.
Please advise as soon as possible. If you have a per kilo rate this would be grand…
Thanks,
Lendy E. Mazur
InXpress Salisbury
Mobile +44 (0) 7557 789 068
Phone +44 (0)1722 66 3634
Fax +44 (0) 1722 66 3635
E-mail lendy.mazur@inxpress.com
Web www.inxpress.com
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